Your Satisfaction, Our Priority

At JIAFEIDAI, we aim to provide you with fashion that you’ll love. However, please note that we do not accept returns or exchanges for non-quality issues, such as size exchanges, personal preferences, or change of mind.

No Returns or Exchanges

Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the item is defective or damaged upon arrival. Please be certain of your purchase before completing the transaction, as we do not accept returns for non-quality related reasons.

Damaged or Defective Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately at jiafeidaicustomerservice@gmail.com. We will guide you through the process of handling the issue. We are committed to resolving any problems with defective products quickly.

Refunds

If an item is approved for a refund due to being damaged or defective, the refund will be processed to your original payment method after the return is received and inspected. Please note that original shipping fees are non-refundable.

Exchange Policy

We only accept exchanges for quality-related issues. If you receive a defective, damaged, or incorrect item, please contact us immediately. We will guide you through the exchange process.

For all non-quality related issues (such as size changes or personal preferences), we do not offer exchanges.

Final Sale Items

Please note that jewelry, intimates (including bodysuits, underwear, socks, headwear, and swimwear), gift cards, and any items on final sale (discounts over 20% OFF) are final sale and cannot be returned or exchanged for any reason.

Additional Information

Returns or exchanges are only accepted for damaged or defective items.

Returning part of an order may affect your eligibility for certain promotions.

Price matching is not available for any items.

If you have any questions regarding our return and exchange policy, feel free to contact us at jiafeidaicustomerservice@gmail.com.